Shipping Policy

SHIPPING CHARGE

Shipping will be free of cost for order value USD 70 or above to all most countries across the world. Flat shipping charge of USD 25 will be levied in case of order value lower than USD 70.00. All orders are shipped direct from source in India.

SHIPPING ADRESS

All orders will be door delivered against proper shipping address with phone no. PO Box (Postal Box) delivery will not be possible in any case. In case of incorrect or incomplete address order will be returned back to our Chennai,

India Office and the actual return charge will be deducted from the cancelled order amount.

SHIPPING TIME

Mostly we used to work with Indian Postal Service. Depending on location, consignment will be delivered within 7-10 working days from the date of dispatch.

DISPATCH TIME

Order processing may take 24-48 hours and will be dispatched thereafter. Depending on volume of order or processing of certain flavor tea, it may be delayed and will be informed accordingly within 24 hours by mail.

ORDER TRACKING

Tracking code and respective web link will be sent by email immediately after dispatch of order from our end and sometimes this tracking code may take up to 48 hours to activate.

SUPPORT TEAM

Our skilled customer care team will always be there with you starting from selection of order to door delivery. Be in touch with us at any point of time and for any query. For bulk volumes we have flexible arrangements to dispatch by air or sea logistics. We have direct tie-ups with best logistic partners and this enable us to offer competitive price for large volume. For any further queries or clarifications regarding our shipping & delivery policy, kindly mail us at info@apollogreentea.com